Artificial Intelligence Use Policy

IcloneU is an artificial intelligence platform that creates one or more Digital Clones trained with the content, knowledge and communication style of each client. Responses generated by IcloneU are produced by artificial intelligence — not by humans — using exclusively the information that the client has provided to the platform.

1. AI Use Declaration

IcloneU is an artificial intelligence platform that creates one or more Digital Clones trained with the content, knowledge and communication style of each client. Responses generated by IcloneU are produced by artificial intelligence — not by humans — using exclusively the information that the client has provided to the platform.

2. How Your Digital Clone Works

Your Digital Clone learns exclusively from the content you upload to your knowledge library: documents, web pages, videos, previous social media responses and any other material you choose to include. Based on that information, it generates responses that reflect your knowledge, your tone and your communication style.

The system improves with every correction you make — each time you edit a response, your Clone learns and becomes more precise. You decide which messages are answered automatically and which ones you prefer to review before sending.

3. Your Data Belongs Exclusively to You

The content you upload to your knowledge library is used solely and exclusively to train your own Digital Clone. Your data is never shared with other IcloneU clients and is never used to improve the platform’s general AI model. Each Clone is completely independent and private.

You can delete your knowledge library at any time from your settings panel. When you do so, all information associated with your Clone will be deleted from our systems within a maximum period of 30 days.

4. Transparency Toward Your End Users

IcloneU responds on behalf of the client with their voice and style. To guarantee transparency toward end users, IcloneU operates under the following identification mechanism:

On Social Media (Instagram, Facebook, YouTube)

IcloneU clients commit to including in their profile the official identifier ✨ along with the text: “✨ Some responses are generated by an AI assistant · IcloneU” or its abbreviated version depending on the platform. This visible identifier constitutes the general transparency mechanism for users of these platforms. On Meta (Instagram and Facebook) this notice may additionally be included in the platform’s legal notices.

When Directly Asked

If a user directly asks whether they are speaking with a person, a robot or artificial intelligence, the Clone has a fixed and non-modifiable system instruction to respond honestly. This instruction is a system rule that operates independently of the client’s configuration and cannot be modified or deactivated.

The Clone’s response to this type of question will always follow this format:

The Clone will never deny being artificial intelligence, never claim to be a person and never ignore a direct question about its nature. Any failure of this rule by the system must be reported to legal@icloneu.ai for immediate correction.

5. Client Obligation to Implement Identifiers

The client commits to including the AI use identifier established by IcloneU in all profiles and channels where their Digital Clone operates before activating the service.

When activating their Digital Clone, the client expressly confirms — through a mandatory checkbox with date and timestamp registration — having completed this configuration on all their active platforms.

IcloneU is not responsible for regulatory non-compliance resulting from the client’s omission of this notice. The responsibility for complying with AI transparency regulations in force in the jurisdiction where the client operates rests exclusively with the client.

IcloneU will send an automatic reminder 7 days after service activation to verify that the identifier has been correctly implemented. However, this reminder does not exempt the client from their responsibility to configure it from the first day of operation.

6. System Limitations

IcloneU’s artificial intelligence generates responses based on the information available in the client’s knowledge library. The system may make errors, misinterpret questions or generate imprecise responses, especially when the question is outside the scope of the available content.

IcloneU does not guarantee the absolute accuracy of all generated responses. It is the client’s responsibility to review responses when they deem it necessary, especially on sensitive, legal, medical or financial topics.

7. Client Responsibility

The client is responsible for:

• The content they upload to their knowledge library and its accuracy and legality
• The responses they approve and publish through the platform
• Correctly configuring which messages are automated and which require human review
• Including the ✨ AI identifier on all their active profiles before activating the service
• Complying with the terms of service of each social media platform where their Digital Clone operates
• Complying with AI transparency regulations in force in their jurisdiction

8. Sensitive Message Detection

IcloneU has a sensitive message detection system that identifies communications where the end user may be at risk — including but not limited to expressions of distress, emotional crisis or danger. These messages are never answered automatically. The system marks them and notifies the client immediately so they can be attended to by a person.

IcloneU makes its best effort to detect this type of message but does not guarantee detection of 100% of cases. The client assumes responsibility for monitoring their platform and addressing risk situations in a timely manner.

9. Regulatory Compliance

IcloneU operates in compliance with the main artificial intelligence regulations currently in force, including the EU AI Act 2025, the California Consumer Privacy Act (CCPA) and applicable laws in the countries where it operates.

The transparency mechanism described in Section 4 of this policy — the ✨ identifier on profiles — constitutes the AI identification system implemented by IcloneU to comply with said regulations.

IcloneU complies with the usage policies of the social media platforms where it operates. The client is responsible for ensuring that their use of IcloneU complies with the terms of service of each platform.

10. System Updates

IcloneU may update its artificial intelligence models to improve response quality. Significant changes in system behavior will be notified to clients with at least 15 days’ notice through the email address registered in their account.

11. Contact

For questions related to this policy or the use of artificial intelligence in IcloneU, you can contact us at: legal@icloneu.ai